TextNav: Services | Patients | Visitors | Health Pros | Health Info Get Newsletter Bookmark and Share Subscribe To RSS Feed Become a Fan on Facebook! Follow Us on Twitter!
  Search Our Site
Google Custom Search
Choose A Service
about us find a doctor locations careers news foundation - support Sacred Heart!
Our Services Resources For Patients Resources For Visitors Resources For Health Professionals Resources For SHHS Associates Resources For Your Health
A to Z Web Site Index return to homepage log into mySacred-Heart
Heart & Vascular Institute Women's Hospital Children's Hospital Cancer Center Orthopedics Services Emergency & Trauma Stroke Center Institute of Neurology and Neurosurgery Institute for Surgical Weight Loss
Do you have a question or comment? Click Here to Send a Message    |    Need more information? Call 850-416-7000 or Toll Free 1-800-874-1026
Visitor Information

Welcome deskWe welcome your visit to Sacred Heart. Our visiting policies have been designed to meet the needs of you and our patients. We know how important it is for your loved ones to know that you are there for them. We are also aware that certain areas of the hospital require special policies to ensure that all of our patients receive the rest and care they deserve.

  • How to Find Us
  • Map of Sacred Heart Campus
  • Parking
  • Telephone Directory
  • Notice of Privacy and Health Information Practices



    The following outlines our policy:

    Hours of Visitation

    General visiting hours are between:

    10 a.m.- 8:30 p.m.

    No more than two visitors per patients are permitted at one time. Children are not allowed above the first floor of the main hospital.

    Visiting Privileges after 8:30 p.m.

    One visitor may be allowed to stay after 8:30 p.m. with the patient if needed or if the patients condition warrants this special care. If the room is semi-private and another patient is present, the visitor must be of the same sex as the patient.

     

    Critical Care Units

    Two members of the immediate family only.
    No children under age 12 admitted in the units or waiting areas.

    Visiting hours in :

    Critical Care:

    9:30 - 10:30am     12:00 - 1:00pm
    4:00 - 5:00 pm       8:30 - 9:30 pm

    Progressive Care Unit

    Two members of immediate family only. No children under age 12 admitted.

    PCU visiting hours are:

    11:30 a.m. - 1:30 p.m.
    5:00 p.m. - 8:00 p.m.

    If you have a special need regarding visitation, please feel free
    to call (850) 416-7880 so that we may address them for you.

    Due to the nature of the services we provide, the following special policies apply at Women's Hospital and Children's Hospital.

    Lobby of Children's and Women's HospitalsWOMEN'S HOSPITAL

     

    Passes are available at the Information Desk in the lobby and are required at all times.

    The following policies apply:

          • Unlimited visiting hours for husband or significant other
          • No more than four (4) visitors at a time
          • Siblings under age 12 may make short visits

     

    Newborn Nursery

    Viewing window open at all times.

     

    Intensive Care Nursery

      Visitors other than parents and grandparents must be accompanied by a parent.

    Visiting Information & Hours - Neonatal Intensive Care Unit (NICU)

     

    Sacred Heart Children’s Hospital NICU staff has a strong commitment
    to family-centered care and has visiting guidelines that support family involvement. These guidelines recognize and respect the role of families in the lives of their infants. Your baby’s medical needs and family’s emotional needs are very important to us. There are times, however, when your baby’s medical needs must take priority over family needs. We have detailed the following visiting guidelines to help us blend these two extremely important priorities.

       

      1. Only Parents and Immediate Grandparents (4 ONLY) may visit. Names of the 4 grandparents must be provided by parents prior to grandparents being allowed to visit.

      2. Parents must call on the phone located outside the NICU to ask the Nurse if it is okay to visit (we may ask you to wait a period of time because of procedures occurring in the nursery).

      3. ALL Visitors must remove their jewelry and wash their hands according to the Hand Washing Technique posted above scrub sinks at the entrance to the unit.

      4. Parents and Grandparents will be required to wear a mask in the Nursery when they visit. (Parents can discontinue masking after culture results are confirmed negative.)

      5. Only 2 Visitors per baby are allowed to enter the NICU at a time. All other visitors will be asked to wait outside the NICU.

      6. For safety reasons, Parents and Grandparents are not allowed to visit at another baby’s bedside.

      7. Parents are required to wear their ID Band until the day of discharge.


    VISITING HOURS

    8:00 AM - 10:00 AM              8:00 PM - 10:00 PM
    11:00 AM - 1:00 PM              11:00 PM - 1:00 AM
    2:00 PM - 6:00 PM              2:00 AM - 6:00 AM

    We recognize that your baby will heal and grow best in a quiet environment so we have planned Quiet Time every shift.

    Your baby’s nurse may also ask you to leave the unit during a neighboring baby’s admission or emergency situation, or if another baby in the same room will be having a procedure performed.

    While your infant is critical, the amount of care you are able to provide to him/her may be minimal, but we will try in every way to involve you as much as possible. As your baby’s condition improves, you will be able to do more for him/her (including holding, diaper changes, feeding, bathing, etc.). Your nurse will encourage you to take ‘breaks’ away from the unit. It is very important for both you and your baby for you to continue to take good care of yourself, and taking time away from the unit is part of this self-care.

    CHILDREN'S HOSPITAL

    Passes are available at Information Desk and must be worn by all visitors at all times.

    Due to the nature of children and their needs, we encourage unlimited visiting hours for parents. Siblings under 12 may make short visits by appointment.

    Regular visiting hours for the general public are:

    11 a.m-8 p.m

    No more than two visitors are allowed at a time.

    Pediatric Critical Care

    Parents, grandparents and older siblings may visit anytime, although physicians or nurses may restrict visitation during certain procedures.

    One parent may stay overnight in progressive care rooms.

    Visitors age 18 and under are not allowed to stay overnight in hospital lobby or rooms.

    Family and friends may visit:

    10-10:45 a.m.
    2-2:45 p.m.
    6-6:45 p.m.

    Ronald McDonald House

    The Ronald McDonald House provides a home-away-from-home to families of young patients hospitalized at Sacred Heart Children's Hospital. Inquire at Children's Hospital Information Desk or call (850) 477-2273 for details.


  •   Power Tools
    Call Sacred Heart - 24/7 - 416-1600 - Click Here for More Details
    Give to Sacred Heart Find a Doctor Send an eCard Locate a Facility Request a Referral
    Ask a Pharmacist Find a Job Send Flowers Pay Your Bills Contact Us
    Our Privacy Policy | About Sacred Heart | How to Find Us | Our Services | Jobs | Pay Your Bills | Send Flowers | Site Index | RSS




    Copyright © 2009 Sacred Heart Health System - 5151 N. Ninth Avenue - Pensacola, FL 32504 - (850) 416-7000

    Text Navigation: Our Services | For Patients | For Visitors | For Health Professionals | For Your Health
    Sacred Heart Health System is a part of
    Ascension Health
    Support the Sacred Heart Foundation
    DonateNow